Next Thursday, October 29, the Wānaka PostShop and Kiwibank at 39 Ardmore Street will become a standalone Kiwibank branch. The NZ Post agency will move to Paper Plus, 23 Helwick Street.
General Manager Retail Distribution Geoff Waller said Kiwibank had had “great feedback on the standalone branches we’ve opened across the country.”
“Increasingly customers have shown us they love using the Kiwibank app or talking to us on the phone. With more and more customers doing basic banking transactions this way, when they visit a branch, it is for more complex needs and specialist conversations. We’re excited to bring an environment that supports specialised banking conversations to this location.”
An NZ Post spokesperson said NZ Post had committed to staying in Wānaka through the establishment of an NZ Post agency operated by the team at Paper Plus Wānaka, just 500m away.
“This means all current postal, courier and bill payment services available at the PostShop will continue to be available within the town.
“We have had posters up at the PostShop advising customers of this change, and staff at the PostShop have also been telling customers about the move for the past month or so.”
Branch opening hours at the Ardmore Street site will be changing to 10am-3pm Monday to Friday.
Read edition 997 of the WānakaSun here.